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ServiceProof

Workflows, rules and events tied to everything. Keep ServiceTitan, FieldEdge, Procore or ESC as your system of record - run your SOPs and capture field proof on ours.

• Start where you are
• One rule, one quote, same day
• One engine, two audiences
• Rules and events, tied to everything
• Who runs on it

Start where you are

Keep ServiceTitan, FieldEdge, Procore, Acumatica or ESC as your system of record. Jobs land on our board, our rules fire, your techs run your workflows on our app.

• Keep the system you already bought
• Getting the work in
• Then our rules fire
• And the proof goes back out
• What switching your whole system really costs
• What a pilot looks like

The field app

The technician's day on one screen: jobs, the clock, the workflow for each job, photos, barcode scans, signatures and readings - assembled as proof.

• Today's work
• The checklist for this job
• The time clock
• Capture: photos, scans, signatures, readings
• Multi-day and multi-tech jobs
• Notes that survive
• Contacts and directions
• Equipment on site
• Every photo, every year
• The story of the visit

Wingman: paperwork in your ear

A Bluetooth earpiece reads the workflow to the technician and captures what they say back. Deferred photos are tracked as debts and the job cannot close until they clear.

• Say “hey wingman.” Talk. Say “over.”
• One sentence, a dozen fields
• Yes - you can defer the photos
• Four ways to run the same job
• What is built, and what is coming over

The office runs on SOPs

Every competitor has a field app. Nobody automates the office. Build your SOPs by doing the job, route work by assignee queue, and hand the repeatable parts to agents.

• The SOP writes itself
• The board is a work-routing state machine
• Every column is somebody's queue
• Recurring work, PM or route
• Authoring: madlibs, not a form
• Augment the office, don't replace it
• Where this is pointed next

Rules, events and workflows

Bind a workflow to an event as data, not code. OnAssign, OnComplete, every status a job passes through - scoped globally or to one zone, board or customer.

• Events on everything
• A binding is data, not code
• Scope decides who it applies to
• Contextually alive checklists
• Finishing hands the job on
• The lock is opt-in
• The why becomes structural

Who runs on ServiceProof

Commercial electrical, plumbing, courier and logistics, marine, HVAC and appliance repair. One platform, different vocabulary - which is the proof the model is right.

• From CBRE to a boat in a slip
• Find your trade
• One truck, or forty
• Your techs on the app. Your subs on a text.

Open platform, your data

Every capability is a documented REST route and an MCP tool. Your files live on your own storage. No lock-in as a business strategy.

• One capability, every door
• Which is why an agent can do it
• Your files, on your storage
• Getting your data out
• And you can leave

Commercial electrical

National-accounts intake, multi-state crews and big-project discipline. Keep Procore, buy the workflow seats, and hand the GC a record assembled as the work happened.

• Brokered work should not need a human to triage it
• The SOP is what makes a multi-state crew consistent
• On a Procore job, the proof is the invoice's argument

Plumbing

Charlie's Plumbing runs 40+ techs across two departments on one dispatch board. Commercial and residential, PM agreements, and the callback you win by walking in knowing.

• Two lines of business do not fit on one list
• The PM is the schedule's shock absorber
• The callback you win because you walked in knowing

Courier and logistics

Routes, recurring runs, barcode scanning and chain of custody. A courier run is a service call with a shorter clock - and a bag is just a warehouse.

• A route is a day's plan; a commitment is a promise
• Chain of custody is a workflow, not a subsystem
• Where you compress the photo decides whether it is evidence

Marine service

The serviced thing moves. A boat is equipment with its own history, not an address - so last season's work is still findable when the slip changes.

• The serviced thing is not the place
• Seasonal work is recurring work
• Photos are the conversation

HVAC, appliance and the rest

There is no HVAC edition. The difference between a plumber, a locksmith, an HVAC shop and a courier is vocabulary, custom fields and checklists - and all three are data.

• Custom fields, because every shop is different
• Seasonal peaks are where consistency pays
• Your existing system keeps the money

Why switch from ESC mobile

ESC mobile went from $40 to $250 per tech with six years of no meaningful change. ServiceProof is $75, installs in a week, and you keep ESC.

• The math
• You keep ESC
• What switching an FSM really costs
• Live in under a week

Billing and van stock

Parts and labor billed as the tech works, priced from your ESC catalog, off the right truck. The invoice is built before they leave the driveway.

• Bill as you go
• Your parts, your prices
• Labor without the math
• Van stock
• The invoice, before they leave

Purchase orders from the counter

Raise a PO at the supply house, get a real ESC number on the spot, photograph the paperwork, and have purchasing know before the tech drives off.

• Raise it at the counter
• Your supply houses
• Photograph the paperwork
• Nothing walks off the job
• Purchasing finds out immediately

Create work from anywhere

Raise a dispatch, customer, location or PO from a truck. Your lead tech takes the 9pm call and puts real work in ESC without waking the office.

• Fill in the sentence
• The 9pm call
• New customers and buildings
• Send it to somebody
• Who's allowed

Team chat, AI and the on-call schedule

Per-job chat rooms that pull in the whole crew, an AI that answers questions about the job, an on-call schedule, and a tap-to-call directory.

• Chat about the job
• Ask about the job
• Who's on call
• The company directory

Look up anything in ESC history

Search decades of ESC history from the truck - by customer, address, job number, phone, or a phrase buried in a note nobody remembers writing.

• Search everything
• The site's whole story
• Why it wins the callback

How it works

Built for basements, rural roads and steel buildings. Your ESC data never leaves your server, no firewall port is opened, and it works offline.

• When there's no signal
• Your data stays yours
• No hole in your firewall
• It installs like an app
• Getting started

Pricing

$0.25 a job workflow metered, or $75 per tech per month for the whole white-labelled app, against $115-$250 per tech for a typical ERP's mobile add-on. No term - cancel at the end of any month.

• What it costs
• Where the line falls
• Why safety costs a nickel
• What you stop paying
• Buy only what you need
• The honest comparison
• Custom work

ESC Tools

A REST API over on-premise dESCO ESC, cloud hosting, Google Sheets reporting, bulk document export, and online card and ACH payments.

• The ESC API
• ESC Cloud Hosting
• ESC Sheets
• ESC Document Exporter
• Card and ACH payments
• Connectors
• The SQL toolkit

Get started

Tell us about your shop and we'll show you ServiceProof running against your own real ESC data. Live in under a week.

• Talk to us
• What we need from you

Privacy Policy

What svcproof.com records: one page-view line with your IP address. No cookies, no analytics, no third-party code.

Acceptable Use Policy

Conduct prohibited for users of the ServiceProof service.

Copyright Notification

Cimbrian's designated DMCA agent and how to send a notification of claimed copyright infringement.

Security

How this site is served, what ServiceProof does with a contractor's ESC data, and how to reach us about security.

Vulnerability Disclosure Policy

How to report a security vulnerability in ServiceProof, what we will do with it, and what testing we ask you not to perform.